Privacy Policy

Welcome to the Privacy Policy of ShadowNet Security. We are devoted to gaining your trust by responsibly managing your data. This policy outlines how we collect, use, and protect your personal information, ensuring compliance with data protection regulations.

Policy Overview

This document includes:

Data collection methods

Usage of personal information

Data protection measures

Your right to opt-out of data sharing

Policy Updates

We may revise this policy at any time without prior notice. Regular reviews are recommended. Continued use of our services signifies acceptance of any changes.

Anonymity and Privacy

At ShadowNet Security, your privacy is our highest priority. This policy details our data management practices, including your rights and options. ShadowNet Security ensures your IP address is not stored after your session ends. We do not track your online activities or associate your VPN use with personal identifiers. No registration or contact information is needed to use our product. Note that while we anonymize your IP during VPN use, we cannot control external data collection. Data encryption is implemented between your device and our servers during VPN use.

Scope of this Privacy Policy

This policy applies to the "ShadowNet Security" mobile application. By using our services, you agree to these privacy terms and our Terms of Use.

Automatic Personal Information Collection

"Personal Information" refers to data that can identify an individual. We ensure your IP address, encrypted during use, is separated from your online activities and deleted after disconnection. No registration is required to use the product. Payments made through third-party processors are subject to their privacy policies. Direct contact with us may result in additional personal data collection. The "ShadowNet Security" app automatically collects device-specific data before the VPN connection. This data is used for service provision, troubleshooting, and analytics. Our service providers may use IP addresses for marketing attribution. We encrypt and retain your IP address only for the duration of the VPN session, never associating it with online activities. Aggregated data on website access helps in service analytics and quality improvement.

Use of Personal Information

We use your data to:

Improve service features and delivery

Address requests and provide user support

Analyze usage patterns for product and feature enhancement

Fulfill business obligations and enforce legal rights

Within the EEA, we process data based on legal grounds, balancing our interests with your rights.

Sharing Personal Information

We share data as described in this policy for service improvement, business transactions, and legal compliance. Your browsing data is not logged, and IP addresses are deleted after the session. We typically lack data for law enforcement compliance but may share available information under legal mandates. This policy does not cover third-party privacy practices.

Security

Using "ShadowNet Security" encrypts data between your device and our servers, enhancing security on public networks and preventing ISP monitoring. Our robust security measures protect against unauthorized access and data misuse.

Data Retention

We do not retain IP addresses after the session or log online activities. Personal data is deleted or anonymized when no longer necessary unless legally required to retain it.

EEA Data Protection Rights

Residents of the EEA have rights regarding their personal data, including access, correction, restriction, deletion, and portability. These rights may be subject to legal limitations. Complaints can be filed with supervisory authorities. Withdrawal of consent is permitted. Note, product page images or videos cannot be used as evidence of data violations.

Services for Under 16s

Our services are not intended for individuals under 16. Any personal information from minors will be promptly deleted upon identification.

International Data Transfer

"ShadowNet Security" employs servers in the EEA but may transfer data globally. Using our services implies consent to international data transfers.

Policy Revisions

We reserve the right to amend this policy. Periodic review is recommended. Continued use signifies acceptance of any revisions.

CONTACT US

For any queries or concerns regarding this Privacy Policy, please feel free to contact us at support@shadownet-secure.com.